FAQs

Are your showrooms open?

Yes under the current traffic light level Orange, our showrooms are currently open.

For full details on our showrooms hours please view the Contact Us page.

Do you sell direct to the public?
Unfortunately no, Warwick is an upholstery and drapery fabric wholesaler and only sells directly to furniture trade customers on a wholesale basis. However, we welcome the public to browse our range, order cuttings and find inspiration from any of our showrooms around Australia, New Zealand and the United Kingdom. See our retail price guide.

How do I select and purchase your fabric?
To select a fabric, contact one of our showrooms where our knowledgeable staff will be happy to assist you. Please note appointments are not necessary for our showrooms, however please note our trading hours. 

Alternatively, browse a selection of our fabrics and order cuttings online. To purchase your fabric, please contact your local upholsterer or retailer.

If you are an account customer you can login now, email us or call Warwick on 09 477 3080.

Are the images on the Warwick website accurate for colour and scale?
Please note the flat shots on our website are intended as a visual representation only. All designs are not 100% in scale and should be looked at in conjunction with the pattern repeat figures.  Additionally, whilst every effort is made to represent colours accurately on-screen, we cannot guarantee exact colour match due to variance in monitor calibration. It is recommended that a cutting be requested for colour and scale prior to any placement of orders.

How can I find a retailer near me?
Unfortunately we are not able to refer you to a business. We suggest the use of local web search facilities or yellow pages for your local supplier under Furnishing Retailers, Decorators and Upholsterers.

How do I obtain a sample of fabric?
You can obtain a fabric sample by calling Customer Service on 09 477 3080, or by browsing our collections online and adding to your shopping cart.

You may request up to seven fabric samples which will be sent to you free of charge. We aim to post all requests which are in stock within 48 hours, however please note delivery time frames will be affected by your delivery address, and can take up to 7-10 days. Please contact your local distributor for international enquiries. 

How can I request a pricelist?
To request a brochure, call Warwick on 09 477 3080 or email us. PDF copies are also available on our brochures and Pricing pages.

How often do you add new products to your collection?
Due to the constantly evolving nature of fashion we are frequently updating and changing our fabrics and collections to ensure we always have something new and exciting to show you.

How do I open an account or trade with Warwick?
To open an account with Warwick you can contact us here or on 09 477 3080. If you wish to set up an account online you can complete a Request Login form. Within a few business days, a Warwick representative will contact you to finalise the setting up of your account.

What are your payment terms?
Warwick fabrics are supplied to furniture trade customers on a wholesale only basis according to the following terms:

1. Approved Credit Account: Strictly net 30 days from statement date.
2. No Approved Credit Account: In the absence of approved credit arrangements payment for all goods must be made prior to the release of goods for delivery. We reserve the right to withhold supply of goods unless these terms have been met.